Question 1

What does an Occupational Therapist (OT) do?

Accepted Answer

An occupational therapist is a health care professional that utilizes evidence-based practice methods to assist individuals to return to their daily activities. OT’s have a Masters level education with training in physical, cognitive and psycho-emotional treatment approaches to enhance function. This means assisting people to return to the activities they used to do prior to their injury or illness. Examples include: returning to work/school, resuming home management tasks, resuming personal care tasks/sleep, getting around in your community, and/or returning to leisure/sport activities.

Question 2

What types of services/treatment does LYOTS provide?

Accepted Answer

• chronic pain care 
 • concussion care
 • mental health care (depression and anxiety)
 • return to work support
 • ergonomic interventions
 • home safety and aging in place

*services provided for adult and older adult populations

Question 3

What OT will I work with?

Accepted Answer

LY Occupational Therapy Services (LYOTS) is a sole proprietor OT company. When you work with LYOTS, you know who you will be working with. All services are provided by Lauren Yuen, an OT with 20 years of experience and expertise in concussion care, chronic pain care, mental health and return to work services. See the “About” page to learn more about Lauren.

Question 4

How do I know if I need occupational therapy?

Accepted Answer

If you are having difficulty returning to your everyday activities (i.e., work/school, home management, personal care/sleep, community access, leisure/sport), LY Occupational Therapy Services could be helpful to assist you in returning to what you do.

Sometimes you need a practitioner that focuses not only on your injury/illness and symptoms, but on how they are impacting your life. Lauren provides holistic treatment which considers your physical, cognitive, emotional, and spiritual aspects, as it relates to what you do in your life and the environment in which you do it.

Treatments are focused on client-driven goals and bridging the gap between the symptoms you are experiencing and how you can get back to the important activities in your life.

Question 5

How do I schedule an appointment? How do I refer my client/patient?

Accepted Answer

Please fill out the referral form (https://www.lyotservices.com/referral)if you are interested in OT services with Lauren or visit the contact page (https://www.lyotservices.com/contact)to Get In Touch. Lauren will contact you to answer your questions or schedule an appointment accordingly.

Question 6

Where does LY Occupational Therapy provide services?

Accepted Answer

Lauren provides mobile community-based service. This can take place in your workplace, home, a community centre or virtually. In-person services are available for the Vancouver, Burnaby and Richmond areas.

Question 7

Is there funding available to cover the cost of my OT treatments?

Accepted Answer

Often occupational therapy services can be covered by auto-insurance (ICBC) or extended health benefits. Contact us to discuss and we can assist you in getting approval for treatment.